Help Center

FAQ

Shipping

What should I do if my order wasn’t delivered?

If you have placed an order and received a tracking number, we would first advise that you track your package in order to see its status. If the order says delivered please contact us by email or by messenger immediately so that we can ensure your order gets shipped to your door correctly.

How long does delivery take?

All orders are processed and shipped within 24 hours of placing your order. If you place your order after 3 pm on Friday, it will be shipped on Monday. If you do not receive a tracking number within that time frame, please contact us. Delivery time depends on your selected shipment method.

What countries do you ship to?

The ELL & Atty difference is undeniable, please contact us by email or messenger individually for international requests.

Products

Are all products on the website in stock?

If our products are listed on the website it means they are in stock. Once we run out of inventory for a product, we immediately mark the product as sold out or remove it from our store.

What should I do if I receive the wrong product/size?

Luckily, our socks are designed to be one size fits most, apart from our King Sized Byford Socks. If you do receive the wrong product, contact us by email or messenger as soon as possible so we can ship out your correct order and send you a return label with instructions for returning the wrong product.

Return Policy

Ordering

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